Mr Punter Privacy Policy

Data We Collect

When you register and use Mr Punter, we collect the following categories of personal data:

• Identity data – full name, date of birth, government ID details
• Contact data – email address, phone number, postal address
• Financial data – payment method details, transaction history
• Technical data – IP address, browser type, device identifiers, login timestamps
• Usage data – pages visited, betting activity, session duration
• Verification data – documents submitted for KYC and AML compliance purposes

How We Use Your Data

We use your personal data for the following purposes:

1. To create and manage your account on mrpunters.uk
2. To process deposits, withdrawals and verify transactions
3. To comply with legal obligations including UKGC licensing conditions and AML regulations
4. To detect and prevent fraud, money laundering and underage gambling
5. To send service communications (account updates, security alerts)
6. To send marketing communications where you have provided explicit consent

We will never sell your personal data to third parties for their own marketing purposes.

Legal Basis for Processing

We process your personal data under the following legal bases as defined by UK GDPR:

Cookies

mrpunters.uk uses cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. We use:

• Essential cookies – required for the site to function correctly
• Analytical cookies – help us understand how visitors use our site
• Marketing cookies – used to deliver relevant advertising where consent is given

You can manage your cookie preferences at any time via our cookie consent tool or your browser settings. Disabling non-essential cookies will not affect your ability to use core site functions.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. In line with UKGC requirements and UK financial regulations, account and transaction records are retained for a minimum of five years following account closure. Data held solely for marketing purposes is deleted promptly upon withdrawal of consent.

Sharing Your Data

We may share your data with carefully selected third parties only where necessary:

• Payment processors – to handle deposits and withdrawals securely
• Identity verification providers – for KYC and AML compliance
• Regulatory authorities – UKGC and law enforcement where legally required
• IT and hosting providers – operating under strict data processing agreements

All third parties who handle your data are bound by contractual obligations to protect it in accordance with UK GDPR.

Your Rights

As a UK resident, you have the following rights regarding your personal data:

• Right of access – request a copy of the data we hold about you
• Right to rectification – ask us to correct inaccurate data
• Right to erasure – request deletion of your data where legally permissible
• Right to restrict processing – limit how we use your data in certain circumstances
• Right to data portability – receive your data in a structured, machine-readable format
• Right to object – object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, contact us via the details below. We will respond within 30 days as required by UK GDPR.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. These include SSL encryption, access controls and regular security reviews. No system can guarantee absolute security, but we take our obligation to safeguard your data seriously and review our measures on an ongoing basis.

Contact & Complaints

For any data protection enquiries, please contact our Data Protection team via the contact page on mrpunters.uk. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.